Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

Silver State Marketing Group identified key areas for improvement. Our business is a success”

Textiles Inc.

Silver State Marketing Group delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

Bombay Imports


  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance


OUR CONSULTANTS HAVE BEEN EVERYWHERE – let us share our wealth of knowledge. 

SEASONED PROfessionals

We identify technology, training, and processes to take your service team to the next level. 

Once we have executive buy-in, we oversee the implementation process from start to finish.

Silver State Marketing Group uses surveys, interviews, and observation to conduct a comprehensive service audit.




Silver State Marketing Group

                                                      ~  Reliability - Service - Solutions ~