Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

“Silver State Marketing Group identified key areas for improvement. Our business is a success”

Textiles Inc.

“Silver State Marketing Group delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

Bombay Imports

TESTIMONIALS

• On-site audits
• Service benchmarking
• Fresh Start training
• Call center outsourcing
• KPI measurement
• Legal compliance

OUR SERVICES

OUR CONSULTANTS HAVE BEEN EVERYWHERE – let us share our wealth of knowledge. ​

SEASONED PROfessionals

We identify technology, training, and processes to take your service team to the next level. 

Once we have executive buy-in, we oversee the implementation process from start to finish.

Silver State Marketing Group uses surveys, interviews, and observation to conduct a comprehensive service audit.

SERVICE

sOLUTIONS

RELIABILITY

SSMG
Silver State Marketing Group
                                                         

                                                      ~  Reliability - Service - Solutions ~